Shipping & returns

SHIPPINGS

We make orders to all Europe through Correos and DHL.

To check the rates and the estimated delivery time, look in the following table the necessary data.

Area Country Company Delivery Price Free shipping from
España España Correos Express 2/3 dias laborables 4,99€ 200 €
España Islas Canarias, Ceuta, Melilla Correos Express 3/4 dias laborables 12€ 200 €
Europa 1 Francia, Alemania, Italia, Portugal, UK, Irlanda, Irlanda del Norte DHL 2/3 dias laborables 5,99€ 200 €
Europa 2 Bélgica, Rep. Checa, Dinamarca, Luxemburgo, Holanda, Austria, Mónaco DHL 2/3 dias laborables 8,5€ 200 €
Europa 3 Suiza, Grecia, Croacia, Estonia, Letonia, Eslovaquia, Chipre, Lituania, Ucrania, Hungría, Bulgaria, Rumanía, Malta, Polonia, Finlandia, Suecia, Noruega… DHL 2/3 dias laborables 12€
Europa 4 Rusia, Turquía, Armenia, Georgia DHL 5/7 dias laborables 22€
América del norte USA, Canadá DHL 5/7 dias laborables 9,99€
América del sur P.Rico, México, Argentina, Chile, Brasil, Perú… DHL 5/7 dias laborables 22€
Asia/Pacífico 1 Australia, Corea del Sur, Japón, Nueva Zelanda DHL 5/7 dias laborables 14,99€
Asia/Pacífico 2 Hong Kong, China, India, Israel, Singapore… DHL 5/7 dias laborables 22€
Africa DHL

 

If you have not received your order within the established deadlines, please contact us through our email info@doble6.com; we will try resolve the situation as soon as possible.

RETURNS

Once you have received your order, you have 15 days to make your return, just you have to access your account and select the order and the clothes you no longer want. The customer is responsible for the return costs and the product must be in perfect conditions with the original labels and their packaging box. The return will be sent to C / Carretas Nº14 Floor 5 I, Office 3. 28012 Madrid  (Spain)

In case the product arrives in poor condition, DOUBLE-6 will take over shipping costs. Doubts about returns:

  • Our clients can return their order in a physical place if they wish, approaching our studio. You must make an appointment through our email info@dobles6.com. They just have to make sure to return the order within 15 days after the delivery date.
  • After having reviewed the order and found that it is in good condition, we will proceed to make the return using the same form of payment. When our team has processed your refund, we will send you a message so you know it’s on the way.